Back to News
Case StudyMay 25, 2026

Sunmark Travel × Digitalent eSIM Kiosk: 2026 Taipei ITF On-Site Recap — Dual Form Factor Debut

Digitalent self-service eSIM Kiosk completed a four-day on-site deployment at the Sunmark Travel booth at the 2026 Taipei International Travel Fair (Taipei ITF), May 22–25. Both pedestal and tabletop form factors were demonstrated side-by-side, bundled with CloudWings Network MVNO data SIM packages, building on the 2025 Taichung Travel Expo debut.

Sunmark Travel × Digitalent eSIM Kiosk: 2026 Taipei ITF On-Site Recap — Dual Form Factor Debut

The Digitalent self-service eSIM Kiosk completed a four-day on-site deployment at the Sunmark Travel booth at the 2026 Taipei International Travel Fair (Taipei ITF), held May 22 to 25 at TWTC. This expo deployed both the pedestal and tabletop form factors side-by-side, bundled with CloudWings Network MVNO data SIM packages, so travelers could complete data SIM purchase and activation while browsing Japan / Korea / Southeast Asia tour packages at the booth.

2026 Taipei ITF on-site highlights

  • Pedestal form factor: monolithic chassis with blue accent lighting; travelers self-serve through the "Get it now / Fast card dispensing" flow
  • Tabletop form factor: space-efficient for high-traffic booths, with CloudWings Network co-branding integrated on the unit
  • Dual form factor on-site: deploy either or both based on booth space, supporting the "flight + data SIM" one-stop purchase flow
  • Native 4-language UI: international travelers (JA / KO / EN) operated the kiosk fluently
  • Instant dispensing: on-screen "Fast card retrieval — 6 minutes to dispense" eliminates the need for large pre-printed card inventory at the booth

Why travel expos need a kiosk

Travel expo retail is fast-paced, multi-language, and staffed lean. The traditional flow — "place order at booth → SIM mailed → self-pickup" — has too many breakpoints and high attrition. Embedding the SIM kiosk directly at the booth enables "flight + data SIM" one-stop purchase, lifting both average ticket and conversion.

From the 2025 Taichung debut to 2026 Taipei ITF

The Digitalent × Sunmark Travel partnership began at the April 2025 Taichung Travel Expo with a single pedestal unit as proof of concept. One year on, the 2026 Taipei ITF upgrade adds the tabletop form factor and a refined UI flow, dispensing speed, and chassis branding — all hardened through real expo deployment.

Why Digitalent

The Digitalent Kiosk is full-stack in-house — hardware, iSIM connectivity, UI, back-end. Travel expos in particular need "rapid deployment + custom appearance + dual form factor": chassis wraps customizable, UI themeable, back-end integrates with existing order systems — 30-minute on-site setup.

This case study is published after consulting with Sunmark Travel and the CloudWings Network operator.

For more on the Kiosk solution, see the Kiosk solution page.